Your agency's AI copilot
AI support for every client.
Keep client knowledge, conversations, and your team's next decision together. Dalruz prepares the reply; your people make it right.
All client workspaces
Where is my order?
Hi Jordan, thanks for reaching out! Your order left our warehouse yesterday and is on its way. Based on our shipping policy, it should arrive within 3–5 business days. I'll be happy to help if you need anything else.
Everything in context
Built around the way agencies work.
Three connected layers, from the client's knowledge to your team's final approval.
Workspaces
One operating context per client.
Keep mailboxes, knowledge, brand voice, rules, and conversations organized around the client relationship—not a shared pile of inboxes.
- Gmail, Outlook, and custom IMAP/SMTP connections
- Instagram, WhatsApp Business, and Facebook Messenger through Zernio
- Role-aware agency access with workspace isolation
Knowledge
Drafts that know what the client knows.
Upload policies, FAQs, and reference material to the right workspace. Retrieval stays scoped so a draft cannot accidentally borrow another client’s context.
- PDF, DOCX, Markdown, text, and public URL sources
- Chunking, embeddings, retrieval, and source excerpts
- Low-grounding and escalation signals for review
Approval
A human decision at the last step.
Dalruz prepares the work. Your team decides whether it is right, edits it, rejects it, or approves it from the connected client mailbox.
- Edit, revise, reject, and approve in the thread
- Internal notes and team handoff context
- Audit events for sends, invites, disconnects, and changes
Give your team a clearer place to work.
Connect one client inbox and see the complete workflow, from incoming message to considered reply.